Vaxa Implementation

E-mail | 954-989-2425

Vaxa Implementation

A good strategy is only as good as an organization's ability to implementable it.

We work on-site, hand-in-glove with clients to help them move past recommendations and pilots--the intent being to achieve sustainable and long lasting, bottom-line results. We help to strengthen and create the organizational alignment that is necessary for successful implementation. In doing so, we transform processes, optimize management practices, and especially, build the capabilities through rigorous and supportive coaching.

Our implementation expertise provide the bridge between the strategy team we work with during the upfront and early market exploration and those who will be responsibility for translating the strategy into top and bottom line results.

What We Do
How We Work
Client Results

Tab Content One

PREPARING FOR SUCCESS

To prepare for success, we use Vaxa's Implementation Capabilities Assessment tool to fully understand the challenges ahead and the organizational skills gaps. Relative to our joint assessment of the objectives, capabilities, and risks, we work with our clients to design custom implementation plans related to priorities, roles, accountabilities and roll-out plans.

Ours is not a cookie-cutter but practical approach. We collaborate with our clients and use good judgment to build on what they already have in place.

GROWTH IMPLEMENTATION

When we work with clients on new market development, the transition between making a decision on the strategic investment and the execution of the vision is pivotal to the successful outcome of that venture.

An important element during this stage is ensuring the original strategic intent is not lost as the organization moves from strategy to execution. Vaxa's value is in making sure the fact-basis and assumptions on which the strategy was built gets integrated into every facet of the roll-out plan by working with the global, functional, operational, product, and industry teams.

We help build and expand the knowledge base of the team, interactively participate in developing of the detailed go-to-market plans, and working with the field teams to execute.

CREATING ORGANIZATIONAL ALIGNMENT

Organizational Alignment is the single biggest reason why good strategies fail. Why? Because there is a fundamental disconnect between what leaders think and those responsible for creating the implementation strategies and executing them.

Our goal is to deliver results by ensuring all involved employees understand the purpose of implementation and how they will contribute on a daily basis.

This starts with Vaxa working with senior managers to agree on the vision for an initiative or the corporation as a whole and ensuring the priorities and messages are fully understood up, down, across, and outside the organization.

MANAGING IMPLEMENTATION PROGRAMS

Results are not achievable without dedicated and talented employees to support implementation.

To help clients get the results sooner than later, we help set up program management offices (PMOs) or supplement the program or the line organization teams.

We often assist in building the business cases, providing governance guidance, creating derisking tactics, and monitoring progress.

We work very closely with the teams and individuals to help identify and develop future leaders--the people who will be responsible for sustaining results and providing guidance as the transformations and entry into new markets increase in scale.

MANAGING PERFORMANCE

It is understandable clients want measurable results--improvements that can be demonstrated on a fact-basis, tracked, and documented--such as increasing productivity.

During organization changes and transformations, we help identify and establish key performance indicators or KPIs and goals linked to the bottom line--allowing leaders clearly see progress.

As importantly, we help teams and individuals to see and understand how their roles create value for the organization and provide clear guidance on performance goals and improvement strategies. At the manager level, we suggest a range of performance management tools from visual score card, incentive systems, and process improvements.

CONTINUOUS IMPROVEMENT

As new markets and performance transformations deliver great upside results, companies should always look for further gains--both in customer facing interactions and in how the business is run internally.

To create a continuous improvement mindset, we help clients to identify and embed new practices and capabilities while seeking out additional opportunities to improve performance.

Vaxa can provide ongoing coaching or part-time on-site support to promote and move continuous improvement forward.

Tab Content Two

Vaxa Implementation specialists work side-by-side with industry and functional experts, adding a critical dimension to our traditional consulting work. We partner closely with clients to help them produce results–rapid, significant, measurable improvements in productivity, cost, quality, time-to-market, and other metrics.

We work intensively with clients across all industries—from healthcare, financial services, industrials, to technology--to produce lasting and substantial performance improvements through operational transformations, reorganizations, and new strategies.

Our approach builds on Vaxa's historical track record of going beyond recommendations to assist clients with pilots and transformation programs in areas like new ventures, channels, and operations. By deploying experienced highly qualified and experienced implementation consultants—typically former line managers—Vaxa can drive implementation broadly across organizations, generating more rapid results and building lasting client capabilities. Our support model is highly flexible and designed to meet unique client needs.

DIVERSIFIED & EXPERIENCED TEAMS

One of the ways we create unique and breakthrough insights is through intellectual diversity--we put the best team on the ground who will be the most impactful to the client results.

Yes, it is important to have first hand knowledge of the subject-matter but that needs to be balanced by others who can questions in ways that have not been done before. Therefore, our implementation teams come with an array of academic credentials, functions expertise, industry backgrounds--who have worked on a range of complex issues.

RESULTS, RESULTS, RESULTS

Our implementation teams have a results orientation--to do what is right for the client so they achieve their end goal.

Our results come in different forms--from top/bottom line growth, organizational realignment, and improving performance metrics.

We work directly with client staff, on-site, remotely, or a combination--depending on what makes best sense, especially when client teams are often remote themselves and spread across several geographic regions.

The close team relationships we build with our clients help them to develop new skills, heighten capabilities, and become the home-grown experts that is necessary for a company to create sustainable results.

FLEXIBILITY IN OUR APPROACH

We do a great deal of pre-work with our clients upfront to jointly design programs to fit each unique needs. Both sides realize that the other cannot anticipate every aspect of implementation and, it is for this reason that Vaxa is a very attractive client partner because we start off with a plan and adapt and change based on the prevailing conditions.

Every project is different, so we design our teams around the intensity and time demands of each project phase of the project and urgency for particular deliverables.

The length of time we have worked with clients has varied from a few months to much longer.

Tab Content Three

The following are some examples of our clients' implementation projects.

Innovation Process Improvement

Our client, a global Consumer Goods company wanted to revamp its innovation process to increase its flow of ideas and the number of new products accounting for total sales. They were experimenting with several approaches but wasn't finding anyone method working over others.

The client asked Vaxa to assist them in designing and implementing a new process based on a combination of what they already did and Vaxa's own Innovation methodologies.

After several months of upfront work of finalizing a process, we assisted the corporate team to roll it out to the business units. Our basic approach which was a major factor in the process being accepted was based on the precept of observation and doing. That is, Vaxa led the first project, the client team the other, and then we acted as coaches for 2-3 subsequent projects. In each case, we went back and refine the final process.

Educating Channel Partners

We helped our client, a leading IT company, to develop their global healthcare strategy which incorporated the partner and alliance ecosystem including identifying a portfolio of partners.

Vaxa went to work with channels organization for two (2) years to refine the partner list, design the training and enablement programs, and participated in the execution of those programs across North America, Europe and and Asia-Pacific.

Vaxa produced the partners' training and education content and worked with the field organization in its delivery.

Customer Service in Medical Devices

With Vaxa's help, this mid-size medical device manufacturer completed a multi-year customer service project that revamped its services operations, call center, and customer retention processes.

We worked with the customer service and IT organizations to identify the relevant technologies to bring in, helped negotiate the terms and conditions with the software vendors, and phase-in the applications over a period of six months to minimize disruptions to existing customers.

Vaxa Implementation

CONNECT WITH US