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Channel Strategies - Sales Incentives

Issues
  • Our client wanted to develop a portfolio of revenue-driving partner programs. The programs must consider the role of each partner type and their ability to execute against what will be expected of them.
  • It was also critical to demonstrate that there was an acceptable return on investment for each of the programs.
Approach
  • Created the guiding principles for the programs to ensure that all partners are treated equitably.
  • Analyzed existing programs and determined their adaptability to meeting the objectives.
  • Interviewed partners to get their input and gauge their level of interest.
  • Researched mulitple industry and competitor channel partner programs to develop a broader perspective.
  • Created a return of investment model that aligned projected program revenues with the timing of each program availability.
Outcome
  • A common portfolio of partner programs segmented by partner type and geography.
  • Each geography had the flexibility to further customize the base programs depending on local practices.
  • A framework to miminize legal exposure from partners.
Client Results
  • Rolled out the programs over a 6-month period in North America, Europe, and Asia Pacific.
  • The programs had a better than 80% utilization by the partners.
  • The programs' framework is now used as a basis to develop enhanced programs from year-to-year.